This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nutriglow.uk (the “Site”). Your privacy is very important to us. This Privacy Policy outlines NutriGlow’s commitment to respecting the privacy of our customers and visitors. We may update this policy from time to time through online posting or by sending you an email notification.

 

This policy explains how NutriGlow (“we”, “us” or “our”) collects and uses personal information across all our platforms including our website, social media, or any mobile applications. It also outlines your options regarding your personal information and how you can access or update it.

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Personal Information We Collect

When you visit the Site, we automatically collect information about your device, such as your web browser, IP address, time zone, and cookies. As you browse, we collect data on the pages you visit, referring websites, and how you interact with the Site. This is known as Device Information. We collect

 

Device Information using:

• Cookies – Data files that may include a unique identifier. Learn more or opt-out at www.allaboutcookies.org

• Log files – Track actions and gather IP address, browser, and timestamps

• Web beacons/tags/pixels – Used to understand how you browse the site

 

When you make a purchase or attempt to do so, we collect:

• Name

• Billing and shipping address

• Payment details (e.g., credit card or other payment method)

• Email address and phone number

 

This is referred to as Order Information. Together, Device and Order Information form what we refer to as Personal Information. This may include: contact details, age, gender, username/password, purchase and browsing history, skincare preferences, social media or app information, content submitted (reviews, photos), notification and marketing preferences.

 

How We Use Your Personal Information

 

We use your information to:

• Process orders and payments

• Arrange shipping and confirmations

• Provide customer support

• Understand preferences and behaviour

• Screen for fraud or risk

• Send marketing (with your consent)

• Improve the Site experience

 

Device Information is specifically used to:

• Identify fraud/risk (especially using IP)

• Optimise the Site and marketing performance

 

Sharing Your Information

 

We share your information with third-party services that help us operate our Wix-powered website and provide customer support. For example, we use Wix as our website platform and e-commerce provider. You can read more about Wix’s privacy practices here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site – you can learn more about that here: https://www.google.com/intl/en/policies/privacy/ and opt out here: https://tools.google.com/dlpage/gaoptout.

 

We may also share your information to comply with legal obligations or to protect our rights.

 

Behavioural Advertising

 

We may use your Personal Information to deliver targeted advertising or marketing messages based on your browsing behaviour or past purchases. For more information on how targeted advertising works, visit the Network Advertising Initiative. You can opt out of targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://adssettings.google.com/

• General: http://optout.aboutads.info/

 

Do Not Track

 

Our Site does not alter its data collection or use practices when we receive a “Do Not Track” signal from your browser.

 

Your Rights

 

If you're a UK or EU resident, you have the right to:

• Access personal data we hold about you

• Correct, update, or delete it

• Withdraw marketing consent at any time

• Request erasure of your data when no longer necessary

 

To exercise any of these rights, please contact us at info@nutriglow.uk.

 

Data Retention

 

We retain your Order Information for our records unless and until you ask us to delete it.

 

Age of Consent

 

By using our site, you confirm you are at least the age of majority in your jurisdiction, or you have provided consent for any minors to use the site under your supervision.

 

Links to Other Sites

 

Our Site may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.

 

Currency and Location Preferences

 

By using our website, you agree to allow third parties to process your IP address to determine your location for currency display. This information may be stored in a temporary session cookie for a consistent experience.

 

Contact Us

If you have any questions, concerns, or complaints regarding this policy or your personal data, please contact us at: info@nutriglow.uk